Courses Offered
Skills and Knowledge for Effective Leadership and Management
Trouble Shooting and Problem Solving
Team Building
Politics and Diplomacy
Knowledge update and Portfolio Building
Personality Profiling and Leadership style
Leading within a Multi-Professional context
Setting Standards and Targets
Mentoring and Coaching
Communicating at all levels
Communicating across boundaries
Building and sustaining relationship
Managing change
Recruiting the right people
Developing and Managing Organisational Culture and Image
The Positive Side of Complaints
Understanding the human element in organisational development: (1) Empowering Managers (2) Supporting Staff (3) Building Customers Confidence
Managing information
Responding to Customers’ needs
Financial analysis and Resource Control
Building and sustaining public trust
Boardroom politics and ethics
Skills and Knowledge for Effective Management:
Organisations can’t exist if there is no market. Market can’t exist if there are no customers. Vehicles won’t be manufactured if there are no buyers. Vehicle design and production need engineers and technicians and the vehicles need drivers. Each of them needs trainers and training need funding.
Hospitals won’t run if there are no patients. Patients need clinical professionals. Clinicians need training and training need funding
Police service won’t be established if there are no breaches in law and order. Police need the court, Judges, Lawyers and Legislators. Each of them needs training and training need funding. Nothing on earth functions in isolation hence leaders need followers and managers need to engage with people they manage.
Leadership and management without skills, knowledge and abilities are like sailing without a compass.
Leadership and Management are complex responsibilities that general education from college and universities does not provide the skills to overcome. While the knowledge gained from formal education and qualifications are solid foundation, they are just door to the world of learning.
Continuous personal and professional development is the key for individuals and organisations to achieve key skills and abilities for realising potentials and maximising productivity.
Resources and Power are nothing without relative control.